Last updated:
May 6, 2025
1. Who We Are
Pumpfest (“we”, “us,” or “our”) operates the website
pumpfest.com. We are located at [1 Gains Way, New York, NY 10003].
2. Data We Collect
Stuff you give us when you sign up
Your name, email, phone number, and a password.
We need this so you can create an account and so we know who’s walking through the door.
Payment details
The last four digits of your card and your billing address.
Your full card number goes straight to our secure payment partner (like Stripe); we never see or store it.
Gym and workout stats
When you check in, which classes you take, and numbers like the weight you lifted or distance you rowed (if you log them).
These let us show your progress and recommend the right programs.
App and website info
Things like the type of phone or browser you’re using, your IP address, and cookie data.
This helps the app load correctly and tells us which features people use most.
3. How We Use Your Information
Provide and personalize the Service (e.g., training dashboards). Process transactions and manage memberships.
Send service‑related emails and optional marketing (opt‑out anytime).
Improve club operations through aggregated, de‑identified analytics.
We do not sell your personal information.
4. Sharing & Third‑Party Services
We share data only with:
Payment processors ([Stripe] for card handling).
Cloud hosting & CRM vendors under strict data‑processing agreements.
Legal authorities if required to comply with law or protect rights.
5. Cookies & Tracking
Our cookies keep you logged in and remember class reservations. See our
Cookie Notice for details; adjust preferences via the on‑site banner.
6. Security
We employ AES‑256 encryption at rest, TLS 1.3 in transit, role‑based access, and annual penetration tests.
No system is 100 % secure, so please use a strong, unique password.
7. Your Rights
Depending on your location, you may:
Access, correct, or delete your data.
Object to processing or request portability.
Lodge a complaint with your supervisory authority.
8. Retention
We keep account data for the life of your membership + 6 years (tax & audit).
Workout metrics may be stored indefinitely in anonymized form.
9. Children
The Service is not directed to individuals under 16.
We do not knowingly collect data from minors without parental consent.
10. Changes
We’ll post any privacy changes here and, if material, email you 30 days in advance.
11. Mobile Info
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
12. Contact
Questions? Email
or write to the address above.